December 2025

What I expected to be a straightforward Google Ads conversion tracking setup turned into a multi-hour troubleshooting session that reminded me why analytics work so often lives at the intersection of marketing tools, JavaScript behavior, and small configuration details that are easy to overlook. The goal was simple: track contact form submissions on my WordPress […]

Some days, I receive multiple requests from people who need fast, urgent computer help. Other days are quieter — until suddenly they aren’t. Earlier today, I received a call from a PC user in New Jersey who was having trouble getting her new mini PC setup to power on. For about 30 minutes, we worked

Earlier this week, I helped a new client who was dealing with constant, disruptive pop-ups that made normal computer use difficult. After reviewing the system, the issue appeared to be caused by an unwanted browser—commonly known as the Switch browser—which had been installed without the client realizing it. These types of programs are often bundled

Last week, a client visited my location for the first time with a Lenovo laptop he believed had a keyboard problem. Based on the symptoms, that assumption made sense at first. After working through the issue together, it became clear the keyboard wasn’t the problem at all—the real issue was the display. We spent over