In addition to IT support, MarcB IT provides video production and live-streaming services for businesses, nonprofits, organizations and special events throughout Westchester County and the surrounding area. Take a look behind the scenes at the professional camera and audio setup I use to capture clear video, dialogue and event sound.
Getting Ready for a Professional Video Shoot Read More »
A recent client asked me to help with what she thought was an Apple password issue involving two iPhones, a MacBook, and business email. As I started asking questions, it became clear there was more going on than just passwords. I first tested the client’s business email and found that messages couldn’t be delivered. To
An Apple Password Issue…That Wasn’t Read More »
It’s been a very busy time with my full-time job, but on my days off I’ve had the opportunity to help several clients with computer and Information Technology issues. Recently, a neighbor contacted me about her Dell Inspiron 3910 desktop PC, which had become increasingly unstable and was frequently crashing. When I arrived, one of
When a Full Hard Drive Causes a Dell PC to Crash Read More »
Not long ago, I shared the story of a custom-built gaming PC that suddenly stopped displaying video. Despite powering on, the system wouldn’t POST properly, and standard fixes like cable swaps, GPU reseating, and BIOS resets didn’t resolve the issue. After careful on-site diagnostics, the system was referred to Neighbor Computer Services for bench-level repair.
Gaming PC Repaired: BIOS Chip Fix Read More »
Sometimes a computer problem looks obvious — and turns out to be anything but. Recently, I was contacted through a Google Ad by Jonathan, who was having a serious issue with his custom-built gaming PC. The system powered on, but there was no display at all. The power button on the case kept blinking, and
No Display on a Gaming PC Read More »
As 2025 gave way to 2026, MarcB IT wrapped up a productive year supporting a wide range of clients — from local businesses in Westchester County to on-site IT work in New York City, including Manhattan and Queens. Much of that work involved hands-on troubleshooting, hardware repair, and problem-solving where reliability mattered more than quick
Live Streaming Public Events with MarcB IT Read More »
A client recently reached out to me after his HP laptop began displaying a warning message at startup indicating a cooling fan failure. The system warned that continued use could lead to overheating, unexpected shutdowns, or even permanent damage — not something you want to ignore. At first glance, this kind of error can feel
Fixing a Laptop Fan Error Read More »
Today I had one of those moments that every small business owner or marketer eventually experiences: frustration, confusion, and then a sudden click when the solution finally reveals itself. For days, one of my Google Ads was showing as Not eligible. I reviewed keywords, rewrote ad copy, checked policy messages, and made multiple adjustments —
The One Setting That Fixed My Google Ad Read More »
I kicked off the first day of 2026 not with resolutions, but with a real-world IT call — helping a client get her computer back to a usable state. The device, a Microsoft Surface Pro, itself wasn’t broken. There was no malware, no failing internet connection, and no single app to blame. Instead, it was
Starting 2026 With a Real-World IT Fix Read More »
What I expected to be a straightforward Google Ads conversion tracking setup turned into a multi-hour troubleshooting session that reminded me why analytics work so often lives at the intersection of marketing tools, JavaScript behavior, and small configuration details that are easy to overlook. The goal was simple: track contact form submissions on my WordPress
Fixing a Broken Google Ads Conversion Read More »
